AC1750 C6300V2 HAS SOLID AMBER UPSTREAM LED. ALL OTHERS GREEN.

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PeterJames wrote:

New Nighthawk AC1750 C6300V2

 

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While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge. Your problem seems to be to do with the modem bit.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Cable Modems & Routers

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

 

PS No need to SHOUT. It makes messages hard to read.

 

do you have a screen snip of the cable connections page and the event logs?

that'll help us check the line.

 

Remove any splitters, signal attenuators, or signal amplifiers from the line. 

Check for any kinks, damage, wear, old/bad/cheap connections and replace them if there are. 

Preferably move the modem to right where the coax comes into the home to prevent the wiring in the home being the issue. 

Any progress on this? 

No need or CAPs, we can hear you fine. 

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PeterJames wrote:

New Nighthawk AC1750 C6300V2 HAS SOLID AMBER UPSTREAM LED. ALL OTHER LEDS ARE GREEN AND THE MODEM/ROUTER SEEMS TO FUNCTION WELL. WE'RE CONNECTED TO A RESORT CABLE SYSTEM MANAGED BY DISH. WHY IS THE UPSTREAM LED AMBER?

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