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bob1951's avatar
bob1951
Initiate
Dec 19, 2024
Solved

AC1900 Model: C7000v2 Is it possible to shut down the 5GHz side of the router.

My Arlo security cameras need to initialize on the 2.4Ghz band.  Is there a way to shut down the 5GHz band to keep it from interfering?  Once I'm connected to the 2.4GHz band, I can switch to the 5GHz band if needed.

  • That would make a difference 🙂

    Might mark it solved so others aren't still trying to fix it 

4 Replies


  • bob1951 wrote:

    My Arlo security cameras need to initialize on the 2.4Ghz band.  Is there a way to shut down the 5GHz band to keep it from interfering?  Once I'm connected to the 2.4GHz band, I can switch to the 5GHz band if needed.


    The basic answer to your question is yes.

     

    With a web browser, go to this support page and download the user manual.

     

    https://www.netgear.com/support/download/?model=C7000v2

     

    In the user manual starting on page 74, there are instructions to disable the 5 GHz radio.

     

    Once the 5 GHz radio is disabled, the only Wi-Fi broadcast will be from the 2.4 GHz radio.

     

    If you are using a mobile application, make certain your mobile device is also connected to the 2.4 GHz Wi-Fi band and not through cell data service.

     

     

  • plemans's avatar
    plemans
    Guru - Experienced User

    You don't have to "shut down" the 5ghz. 

    I have quite a few arlo camera. Both base station based and wifi based. 

    And none of them have needed the 5ghz disabled to function or setup. 

    What arlo camera do you have? 

    Did you check with arlo? 

    are you on the latest arlo app?

     

    • bob1951's avatar
      bob1951
      Initiate

      Thank you for your reply.  I found that my VPN reconnected when I restarted my phone. 

      • plemans's avatar
        plemans
        Guru - Experienced User

        That would make a difference 🙂

        Might mark it solved so others aren't still trying to fix it