At least daily wifi stops working until reset

Question

At least daily, sometimes a few times a day, sometimes only once, the wifi network stops showing up and all devices are disconnected.

The only solution is restarting it.

THe challenge is that we have 2 units (its a duplex - like 2 apartments) and though the router strenght is more than enough, those in unit 2 cannot enter unit 1 without the key. When we are not home in unit 1, unit 2 can be without wifi for hours.

Why is this happening?

Firmware is up to date.

We cannot figure it out.

DarrenM · Answer

Hello Etf

&nbsp;

What model are of router are you using? and have you tried to change wireless channels in the wireless settings?

&nbsp;

DarrenM

Etf · Answer

Thanks for responding!I'm using the c6300I changed channels the other day, yes.For the first time.It has still turned off since then, and I had to reset it.&nbsp;Thanks!&nbsp;ETF

DarrenM · Answer

Hello ETF

&nbsp;

You may want to factory reset the modem but you will have to do all the settings again. &nbsp;Factory reset will rule out if some setting is messed up after a firmware update.

&nbsp;

DarrenM

Etf · Answer

Thank you Darren!Can you link for me instructions to factory reset ,as well as how to redo all the setup?&nbsp;

DarrenM · Answer

Hello Etf

&nbsp;

This Kb should help you do both

&nbsp;

http://kb.netgear.com/12923/Router-Initial-Setup-FAQ?cid=wmt_netgear_organic

&nbsp;

DarrenM

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At least daily wifi stops working until reset

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