Bad tel 1 port? C7100V – Nighthawk AC1900 WiFi Cable Modem Router

Question

I'm not getting a dial tone on any of my home phones. When I reboot my modem, the dial tone returns temporarily. But every few days I lose the dial tone again. My internet is working fine.

Do I have a bad tel 1 port and need to replace the modem?

C7100V – Nighthawk AC1900 WiFi Cable Modem Router

plemans · Answer

You could check with the ISP. there isn't much for settings for controls with those.&nbsp;
there should be 2 phone ports on it if you think its a port issue problem with the device.&nbsp;
You can also check the voice status when it goes down to see what its saying.&nbsp;
page 67/68 of the manual goes over that.&nbsp;
&nbsp;

HomeTown · Answer

ISP says it's a problem with the tel 1 port.&nbsp; Do you think I should just get a new modem/router?

plemans · Answer

Did you try the other port? Or what it says under it's status when it goes down?

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Bad tel 1 port? C7100V – Nighthawk AC1900 WiFi Cable Modem Router

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