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fishinpole84's avatar
fishinpole84
Aspirant
Oct 14, 2025
Solved

C3000-1000NAS

Have a N300 Wi-Fi Cable Modem Router that has been working fine for many years. Yesterday had power outage that lasted about 5 minutes. When power was restored, lost our Wi-Fi and NETGEAR Genie screen appeared automatically. I followed on screen instructions and entered new password, confirmed it and then 2 new security questions and answers.  Site then stated:

 

Congratulations:

 

2.4 G wireless settings       NETGEAR12     (I had no choice on this Wi-Fi network name)

Wireless Network Key (PW)

New Admin Name

New Admin Password

 

BUT trying to connect to NETGEAR12 does not accept new password

Cannot find way to change network name back to our original network name.

 

Using my iPhone AirPort Utility, I can see that the NEATGEAR12 Wi-Fi network is working and has a strong signal.

I know it's my router Wi-Fi network because signal goes away if I shut router power OFF

 

How can I rename this Wi-Fi.  

 

Going to http://182.168.0.1 does not accept user or password

 

PLEASE ADVISE

 

Regards,

Stas

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