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Forum Discussion
Solved
C3000-1000NAS
Have a N300 Wi-Fi Cable Modem Router that has been working fine for many years. Yesterday had power outage that lasted about 5 minutes. When power was restored, lost our Wi-Fi and NETGEAR Genie screen appeared automatically. I followed on screen instructions and entered new password, confirmed it and then 2 new security questions and answers. Site then stated:
Congratulations:
2.4 G wireless settings NETGEAR12 (I had no choice on this Wi-Fi network name)
Wireless Network Key (PW)
New Admin Name
New Admin Password
BUT trying to connect to NETGEAR12 does not accept new password
Cannot find way to change network name back to our original network name.
Using my iPhone AirPort Utility, I can see that the NEATGEAR12 Wi-Fi network is working and has a strong signal.
I know it's my router Wi-Fi network because signal goes away if I shut router power OFF
How can I rename this Wi-Fi.
Going to http://182.168.0.1 does not accept user or password
PLEASE ADVISE
Regards,
Stas
Sounds like it might be a good idea to do a Factory Reset.
After a Factory Reset, the router typically appears at 192.168.1.1 and the web login credentials are "admin" and "password".
The WiFi credentials (SSID/password) are set to what is on the product label.
6 Replies
Sounds like it might be a good idea to do a Factory Reset.
After a Factory Reset, the router typically appears at 192.168.1.1 and the web login credentials are "admin" and "password".
The WiFi credentials (SSID/password) are set to what is on the product label.
There is no reset button on this model. How do I do a factory reset?
From page 101 of the User Manual:
https://www.downloads.netgear.com/files/GDC/C3000/C3000_All_MSOs_UM_EN.pdf
Hello CrimpOn,
A big, big THANK YOU. You showed me how to solve my problem
Who's your ISP? Thats a really low performing router much less modem. Its only a docsis 3.0 8x4 modem and most ISP's have dropped support for it. Might be time to start watching for some deals on modem/router combos
Problem solved by advice from "CrimpOn"
