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Forum Discussion
fishinpole84
Oct 14, 2025Aspirant
C3000-1000NAS
Have a N300 Wi-Fi Cable Modem Router that has been working fine for many years. Yesterday had power outage that lasted about 5 minutes. When power was restored, lost our Wi-Fi and NETGEAR Genie screen appeared automatically. I followed on screen instructions and entered new password, confirmed it and then 2 new security questions and answers. Site then stated:
Congratulations:
2.4 G wireless settings NETGEAR12 (I had no choice on this Wi-Fi network name)
Wireless Network Key (PW)
New Admin Name
New Admin Password
BUT trying to connect to NETGEAR12 does not accept new password
Cannot find way to change network name back to our original network name.
Using my iPhone AirPort Utility, I can see that the NEATGEAR12 Wi-Fi network is working and has a strong signal.
I know it's my router Wi-Fi network because signal goes away if I shut router power OFF
How can I rename this Wi-Fi.
Going to http://182.168.0.1 does not accept user or password
PLEASE ADVISE
Regards,
Stas
Hello CrimpOn,
A big, big THANK YOU. You showed me how to solve my problem
4 Replies
- CrimpOnGuru - Experienced User
Sounds like it might be a good idea to do a Factory Reset.
After a Factory Reset, the router typically appears at 192.168.1.1 and the web login credentials are "admin" and "password".
The WiFi credentials (SSID/password) are set to what is on the product label.
- fishinpole84Aspirant
There is no reset button on this model. How do I do a factory reset?
- CrimpOnGuru - Experienced User
From page 101 of the User Manual:
https://www.downloads.netgear.com/files/GDC/C3000/C3000_All_MSOs_UM_EN.pdf
- fishinpole84Aspirant
Hello CrimpOn,
A big, big THANK YOU. You showed me how to solve my problem