C3700 WiFi connection issue with nest protect

Has anyone ever been able to connect Nest Protect to Netgear C3700? It seems I have exhausted all options from customer support.
Terrible Comcast Customer Support can't connect to the modem to check ports.

Netgear Customer Support wasn't much help, only to wanting to upsale me on support.

Nest was awesome, but could only refer me to the later, which wasn't very helpful.

I have the following connected with no problems.
Nest Thermostat connected at 5G.
Ring Doorbell and Camera connected at 2.4

Coredy 2.4/ 5G extender connected, also for my Nest camera.

For some reason, the Nest Protect will not connect.

Nest has already sent me a replacement, which will not connect either.

Any thoughts? Thanks in advance!

Troubleshooting

rooster7d5
Nov 24, 2016
DarrenM, Thanks for following up and trying to help! No WPS Button. But,
I GOT IT TO WORK! :smileytongue:
Here's what worked step by step so no one ever has to go through this headache.
If you have an extender, disconnect it.
Reset you phone and router.
Place the Protect ten feet from your router.
TURN OFF YOUR MOBILE DATA ON YOUR PHONE.
CONNECT TO YOUR WIFI VIA NON- 5G. USE 2.4
Hold the Protect button for twenting senconds until you hear the version number. (about 25 seconds) This resets the Protect.
Stand ten feet from you protect with your phone. (This is what I think made the difference)
Launch your Nest app and Add Product.
After entering the code on the back of the Protect, select it when found.
Be patient and PRAY it finds your network! :smileylol: (It should, if I didn't leave out a step)

This is for the C3700/N600 Modem/Router

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C3700 WiFi connection issue with nest protect

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