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Forum Discussion
C6250 will not connect
No matter what I do it just won’t work. I can’t access it through Wi-Fi because obviously it’s not working but that seems to be the only way through the nighthawk app.
10 Replies
So, you need help with an C6250 modem/router?
What does "won't work" mean? It cannot connect to the Internet? Something else?
Take us through what you are doing and where it goes wrong.
You can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)They are there for a good reason.
Manuals are also a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Begin with the Quick Start/Installation Guide.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.- Hi, thank you for reaching out. The lights are flashing so it seems like the power is working. The issue I’m running into is my ISP and the Nighthawk app cannot connect to it at all. I’ve tried unplugging and replugging but that didn’t work. I’ve tried factory resetting by using the button on the back but that doesn’t work. When I try to use the app with Wi-Fi on I’m unable to sign in for some reason (password is not the password). I’m just really confused because it used to work until upped my service speeds.
Are you able to access it by connecting to the wifi and using a browser (not the app)
1. what are all the led's on it doing?
2. have you tried hardwiring a pc/laptop into it?
3. if you can hardwire a pc/laptop into it, are you able to access it though the browser (not the app)
4. Is your isp still able to see/ping the modem from their end?
- All leds are on but I don’t have a laptop/pc to connect to it. My ISP can see it because it worked before but it isn’t able to connect anymore. I increased my internet speed recently and now it won’t connect at all. I saw somewhere that it might not work with a splitter but it had a splitter before and worked well. Im just confused.
