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saint2468's avatar
saint2468
Aspirant
Jan 12, 2022

C6300 - Information only - Stuck on "Updating settings" while setting a static IP address

I encountered the same problem as this article (https://community.netgear.com/t5/Cable-Modems-Routers/C6300-Reservations-not-working/m-p/2032850/thread-id/29556).

 

Basically, when the web interface appears to hang on "Updating settings" when trying to "Add+" a new static IP address.

 

After some frustrating online searches and testing, I was finally able to resolve this.

The trick is to just wait (anywhere from 5-25 minutes) and it should get to the next screen.

Although your authentication has timed out, simply re-enter the username/password and you can set your static IP address.

 

Hope this helps you.

 

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 12, 2022

    What broswer are you using? Try MS Edge, Firefox or Opera? 

    Be sure to clear out any browse caches...

     

    Has a factory reset and setup from scratch been performed yet? 

    • saint2468's avatar
      saint2468
      Aspirant
      Jan 20, 2022

      Thanks for your feedback.

       

      I tried using Chrome, Firefox, and Edge and they all had the same effect.

      I didn't try clearing the browser cache but then I had never used Firefox and Edge to access the router before.

      I didn't do a factory reset since it eventually worked by just waiting.  :)