NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
blair683
Mar 10, 2018Follower
C6300 IP problems
I have had this modem for a few years now and it has always worked flawlessly. Today my internet provider upgaded my service and put me on a faster internet plan. Ever since then I can not access my modem/ router and the wifi does not work. The IP listed on my network connection is different from my router IP. For some reason it seems that I am connecting to the IP from my internet provider rather than my router. I can not even access my router from the routerlogin.net. Does anyone have a fix for this issue? I don't know much about networking so I am sorry for my vague and uneducated details.
1 Reply
- DarrenMSr. NETGEAR Moderator
Hello Blair683
We want to work with you on this issue I have sent you a PM.
DarrenM