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Forum Discussion

LuciferDN's avatar
LuciferDN
Initiate
Jul 17, 2017

C6300 wifi problem

Really tired about the router. it keeps disconnected only my wifi in every 10 to 15 minutes.

Anyone can help me solve this problem?

My Firmware Version is V2.01.18

The largest packet size from ping tests is 1472 which the mtu size is 1500

 

8 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello luciferDN

     

    is it all wifi or certain devices? have you tried to adjust the wireless channel?

     

    DarrenM

    • LuciferDN's avatar
      LuciferDN
      Initiate

      All the devices. I try to restarted it but it disconnected about 10 mins later.

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Can you post the logs from the modem?


        DarrenM

  • Version:1.0 StartHTML:000000260 EndHTML:000002860 StartFragment:000002009 EndFragment:000002824 StartSelection:000002009 EndSelection:000002824 SourceURL:https://forum1.netgear.com/t5/forums/replypage/board-id/home-cable-modems-routers/message-id/9652

    I'm on my second C6300, the first one began dropping WiFi about six months ago and was replaced. Now the replacement unit is doing the same thing. I've diligently looked for a solution on the Internet, but Netgear offers nothing--not even a response to these issues when raised in their own forums! I have been a loyal customer for many years and will never buy another Netgear product! It's truly disgraceful that such a large company would not address such a pervasive issue--they should at least offer a swap-out program or credit to those who trusted them enough to buy their defective merchandise. I'm convinced it is a hardware flaw that they refuse to accept responsibility for. Vote with your dollars. Tell your friends. This company deserves to lose market share for the way they've handled this situation.