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Forum Discussion
MotleyCrew22
Jun 26, 2024Tutor
C6300v2 factory reset SSIDs/passwords
After factory reset, WiFi SSIDs and passwords not not match original settings. Custom settings don’t work; manually entering what should be the factory settings doesn’t work. Cannot access router setup. Could this be a firmware issue?
9 Replies
- FURRYe38Guru - Experienced User
Factory reset clears all previously configured user settings like WIFI SSID names and passwords. So you'll have to set up the modem again from scratch and re-configure the SSID and passwords for custom configurations.
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
- The router did not return to factory settings. It’s broadcasting different SSIDs than what they should be. I cannot access the wifi setup via browser or Nighthawk app.
- FURRYe38Guru - Experienced User
So pressing the reset button for 15 seconds doesn't clear out and return the modem to original factory defaults? Even with the ISP cable coax line disconnected from the modem?
Last resort you can try a 30-30-30 reset with out anything connected to the modem. I'd disconnect the ISP cable coax line from the modem as well.