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Forum Discussion
C6300v2 not support cox service
Hi There, I have bought Netgear product C6300v2 from BestBuy on 09/Jan/2020, since then facing service intermittent issues with COX Communication internet service(8 months for now). Cox has sent mu...
Cox does show it as certified.
https://www.cox.com/residential/support/cox-certified-cable-modems.html
The details in COX websete is old. It is not allowing to activate the router after last RMA, please see attached snapshot.
So let me get this straight. Even if correct, COX would be the one to drop support/certification. Not Netgear.
That'd be like Verizon saying "we're not going to allow apple devices on our network" and then expecting apple to issue a refund and apology for an action Verizon took. It doesn't make sense.
either way, the site I linked and the cox support site for the C6300 still show it compatible with "ultimate classic" speeds.
https://www.cox.com/residential/support/netgear-c6300.html
Maybe you should try a different technician at cox.
vkdelta know anything about Cox and the C6300?
Agreed, recently they have completely stopped accepting activation requests for this device model. for your information, still I am using exiting activated device with intermittent service interruption issues.
Not sure how to involve a deferent COX technician, this is automatic activation (computer) not allowing to activate newly RMA. and still facing issues with an old device (Netgear has replaced once, but no luck facing the same issue).
For information, the COX team keeps saying this is not a supported device from day one, now they automatic activation tool rejecting activation.