NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ramclaren's avatar
ramclaren
Initiate
Jul 27, 2021

C7000 v2 "Firmware Out of Date" on Nighthawk Ap

I have the C7000v2 WiFi Cable Modem Router and the Nighthawk app on my iPHONE.  

 

When I login to the app on the iPhone, I get the message "Firmware Out of Date" and the app will not run.  I contacted Spectrum (my ISP), and they rebooted the modem saying that would ensure that the firmware was up to date.  The firmware version is V1.02.09.  This is unchanged from before the reboot.  Also it is the current version as listed by Netgear on its website.  So it appears that the firmware is up to date, and the problem is an incorrect indication by the app.

As far as I can tell, everything else is working:  Internet connection, WiFi, and the information on the router webpage all OK.

5 Replies