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Forum Discussion
JessAOII
Mar 26, 2017Aspirant
C7000 won't connect to NetGear Genie to allow Parental Controls
I can connect through the web to our modem/router but will not connect to Netgear Genie program on my laptop or on my android phone.
4 Replies
- DarrenMSr. NETGEAR Moderator
Hello JessAoil
Do you get any type of error when trying to access genie?
DarrenM - JessAOIIAspirantIt just tells me that my password is wrong but I use the exact same password when I access it through it IP address.
- DarrenMSr. NETGEAR Moderator
Hello JessAoll
Try to change the password on the routers login or even go back to default one password to see if that will let you in.
DarrenM
- ScottkeyAspirantI have the same issue except mine tells me that the network is busy and to try again later. I jave rebooted everything on my end a few times but it doesn't help.