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OhioLogan's avatar
OhioLogan
Aspirant
Aug 23, 2022

C7000V2 Acting up

I am able to connect to the router but have no internet access. Router admin indicates no problems. ISP is able to do a remote reset, but can't offer a solution beyond "unplug it and wait"
Factory reset has been done. Allows connection via LAN and wifi to router, but no internet available.
Is my device toast or is Breezeline lazy?

8 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    SIgnal and connections look good. 


    Can you post a capture of the Event Log? 

     

    Have you powered OFF the modem for 1 minute then back ON? 

    Any Wifi Neighbors near by? If so, how many?

     

    • OhioLogan's avatar
      OhioLogan
      Aspirant
      Complete reset an hour ago. Nothing much in the log. Unplug and wait has been attempted 10 times at the request of the ISP and my wife.
      Maybe 3 other networks in the neighborhood that are detected. Never an issue in the past.
    • OhioLogan's avatar
      OhioLogan
      Aspirant
      Here's the log. Not much there.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        There is a log item called Event Log...this differs from the admin log you posted...