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Solved
C7000v2 Amber Light Issue
Starting a new topic because I can’t find any issue like mine:
My modem/router suddenly stopped supplying internet in the middle of the day. I tried multiple factory resets, power-cycling, the works but nothing changes. The Upstream, Downstream, Online, 2.4 GHz, and 5 GHz are solid amber while every other light is solid green.
Has anyone encountered this before or know what the problem is?
My modem/router suddenly stopped supplying internet in the middle of the day. I tried multiple factory resets, power-cycling, the works but nothing changes. The Upstream, Downstream, Online, 2.4 GHz, and 5 GHz are solid amber while every other light is solid green.
Has anyone encountered this before or know what the problem is?
sounds like a hardware failure. What I'd try?
Disconnect if from the coax and hold reset for up to 30 seconds while powered on.
See if that resets it.
If it doesn't, it might be toast.
Is it still within warranty?
6 Replies
are you able to log into the router and get a screen snip of the cable connections page and event logs?