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Forum Discussion

lgillespie721's avatar
Nov 03, 2023
Solved

C7000v2 Modem

Hello did y'all ever have a problem with moving the modem to another room and it connected to the network but not to internet? I did factory reset and changed to another cable but it is still not functioning

  • plemans's avatar
    plemans
    Nov 03, 2023

    so you reattached it in the original room? 

    Got a copy of the cable connections page?

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    You were a little sparse on info. 

    It worked fine before and you moved it to a different room and it didn't work?
    That'd make me suspicious of the coax connector

    • lgillespie721's avatar
      lgillespie721
      Aspirant
      I used the same connector it was originally attached to. Normally it would just connect to the internet automatically right upon plugging into power and connecting coax to wall right?
      • plemans's avatar
        plemans
        Guru - Experienced User

        so you reattached it in the original room? 

        Got a copy of the cable connections page?