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ggvo1991's avatar
ggvo1991
Follower
May 26, 2018

C7100V Frequency Levels/Cable Connection

Hi, I wanted to check if my cable connection/frequency levels are good or if they're out of normal ranges. I've been experiencing a bunch of frequent internet connection drops in general in addition to lag in multiplayer games (Such as Call of Duty). I've reset my equipment and have tried multible troubleshooting solutions so I wanted to see if there was something going on with my cable connection - please see below and let me know!

 

<tabindex=-1>Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 675000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK ------------
Security Enable BPI+

<tabindex=-1>Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR
1 Locked QAM256 29 675000000 Hz 12.5 dBmV 39.2 dB
2 Locked QAM256 1 513000000 Hz 10.9 dBmV 38.9 dB
3 Locked QAM256 2 519000000 Hz 11.0 dBmV 39.0 dB
4 Locked QAM256 3 525000000 Hz 11.3 dBmV 39.0 dB
5 Locked QAM256 4 531000000 Hz 11.4 dBmV 39.1 dB
6 Locked QAM256 5 537000000 Hz 11.7 dBmV 39.2 dB
7 Locked QAM256 6 543000000 Hz 11.6 dBmV 39.1 dB
8 Locked QAM256 7 549000000 Hz 11.8 dBmV 39.3 dB
9 Locked QAM256 8 555000000 Hz 11.8 dBmV 39.3 dB
10 Locked QAM256 9 561000000 Hz 11.8 dBmV 39.1 dB
11 Locked QAM256 10 567000000 Hz 11.7 dBmV 39.2 dB
12 Locked QAM256 12 579000000 Hz 11.8 dBmV 39.2 dB
13 Locked QAM256 13 585000000 Hz 11.9 dBmV 39.2 dB
14 Locked QAM256 14 591000000 Hz 12.0 dBmV 39.3 dB
15 Locked QAM256 17 609000000 Hz 12.2 dBmV 39.3 dB
16 Locked QAM256 18 615000000 Hz 12.0 dBmV 39.3 dB
17 Locked QAM256 19 621000000 Hz 11.2 dBmV 39.9 dB
18 Locked QAM256 21 633000000 Hz 11.6 dBmV 39.9 dB
19 Locked QAM256 22 639000000 Hz 11.5 dBmV 39.7 dB
20 Locked QAM256 23 645000000 Hz 11.7 dBmV 39.8 dB
21 Locked QAM256 24 651000000 Hz 11.6 dBmV 39.8 dB
22 Locked QAM256 26 657000000 Hz 11.8 dBmV 39.9 dB
23 Locked QAM256 27 663000000 Hz 11.8 dBmV 39.9 dB
24 Locked QAM256 28 669000000 Hz 11.8 dBmV 39.9 dB

Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 89 5120 Ksym/sec 35800000 Hz 43.5 dBmV
2 Locked ATDMA 90 5120 Ksym/sec 29400000 Hz 44.0 dBmV
3 Locked ATDMA 91 5120 Ksym/sec 23000000 Hz 43.5 dBmV
4 Locked ATDMA 92 5120 Ksym/sec 16600000 Hz 43.5 dBmV
5 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
6 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
7 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
8 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

 

 

Thanks!

 

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Do you see any t3 or t4 timeouts in your modem logs?

     

    DarrenM

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired

    DS power is too high. you may want to reduce it as close to zero as possible. Ideally within 7dB.