NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

XboxOneUser's avatar
XboxOneUser
Aspirant
Nov 12, 2021

C7100v refuses to disable UPnP

Was instructed to make this post here by another member.
When I try to disable UPnP by going into the UPnP tab in my advanced router settings and unchecking the "Turn UPnP on" box, then hitting apply, the router immediately shuts down, reboots, and UPnP is up and running again like nothing ever happened. This happens every time.
I'm logged into my router page in Chrome on my Android device.
My hardware version says 2.00 and my firmware version is V2.01.45 which I assume is the latest right now.
I'd really like to avoid factory resetting the router since I have a lot of port forwarding settings that I'd have to do so please don't ask me to factory reset unless you're absolutely certain it will fix the issue.

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Try a different browser. 

    Try a full factory reset and setup from scratch. You might try this with the coax cable disconnected from the ISP service line. 

    Make sure any access controls or security features that the modem maybe using are disabled.

    • XboxOneUser's avatar
      XboxOneUser
      Aspirant
      Where might I find these security controls the modem may be using and which ones should I be looking out for in particular? There's a lot of stuff here and I don't want to turn off something important
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Anything that appears with Armor, though I don't think Armor is supported on C series modems. 

        Access Controls maybe seen under Advanced tab/advanced settings/Security. Parental controls maybe here as well if supported.