NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
zatan
Feb 01, 2022Aspirant
C7800 cable works no internet on WiFi
Problem happen many time this month and started few month ago. My wifi works for few devices. Some devices like iphone 12, ipad and laptop lost connection, dont seem to have ipv4 address asigned. Tempurly reboot to fix it most of the time.
I can not even get the administrator site to troblueshoot now.
11 Replies
- FURRYe38Guru - Experienced User
Has a factory reset and setup from scratch been performed?
- zatanAspirant
A reset will work but not permanent fix.
I hate to do a reset every month. I want to see if others are having the same issues and if there is real fix.
- FURRYe38Guru - Experienced User
What Firmware version is currently loaded?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router- zatanAspirant
I am set to channel 1 and 149
neighbors are on different channel.