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Forum Discussion
srmoortgat
Jun 01, 2016Follower
Cable Modem c3700 Parental controls still not operational after 1 year
Can sombody advise me on how to get a RMA for my c3700 Cable Modem Router. The product has never worked as advertised and I have be advised by support in India that a resolution is just around the c...
DarrenM
Jun 01, 2016Sr. NETGEAR Moderator
Hello srmoortgat
If your Isp is Time Warner Cable there is a firmware update that is being pushed to your modem this week you may just need to unplug the modem for 30 seconds and back in to get the firmware update. Check to see what firmware you have it should be V2.02.08 that is the latest It should show this in the router page in the top right hand corner. If you are on this firmware and still having issues let me know I will see what I can do for you.
DarrenM