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Cax80istrash's avatar
Cax80istrash
Aspirant
May 21, 2022

Cannot connext to network

Recent power outage here and my cax80 will not let me connect to the network via wifi or ethernet now. I've tired a factory reset, wps buttons or wifi buttons do not light up or work. I've resorted to using my old c7000v2 and everything works fine, just not as fast as the cax80 when it worked. Cax80 I guess is destined for the trash... Anywords of wisdom?

10 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    What modem/gateway sits in front of the router?

     

    Power cuts usually take out both the modem and the router on a network. When the power comes back on, they may start up in the wrong order, with the router starting before the modem is ready. That means that they get confused about which is in charge.

    It may help to reboot the whole network in the right order.

    Be sure to restart your network in this sequence:

    • Turn off and unplug modem.
    • Turn off router and computers.
    • Plug in and turn on modem. Wait 2 minutes for it to connect.
    • Turn on the router and wait 2 minutes for it to connect.
    • Turn on computers and rest of network.

     


    wps buttons or wifi buttons do not light up or work.


    Tried pressing the wifi on/off switch?

     

     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    After pressing the reset button for 10 seconds with the CAX80 connected to the ISP coax line, can you access the modems setup web page 192.168.1.1 at all with a wired PC and web browser? 

     

    How long have you had the modem for?


    Cax80istrash wrote:
    Recent power outage here and my cax80 will not let me connect to the network via wifi or ethernet now. I've tired a factory reset, wps buttons or wifi buttons do not light up or work. I've resorted to using my old c7000v2 and everything works fine, just not as fast as the cax80 when it worked. Cax80 I guess is destined for the trash... Anywords of wisdom?

     

    • Cax80istrash's avatar
      Cax80istrash
      Aspirant
      No I can not as I just attempted to with my laptop. I've had the modem now for maybe 6 months now I would say.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Can you try pressing the reset button for 1 full minute then release...

        Also might try doing the 30/30/30 reset process. 

        olympos1625