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Forum Discussion

HenryLeeChi's avatar
Jul 23, 2020

Can't access 192.168.100.1

Hello.

I just got a new modem CM1100 and I can't seem to access 192.168.100.1 on my pc. I can access it perfectly fine on my cellphone though. Default gateway seems to point to my router 192.168.1.1 if that is of any relevance. ISP is WOW. I had the SB6190 modem before and was able to access with that modem but had to get a new modem due to lag spikes.

 

Any ideas on why I cannot access?

6 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Mfr and model# router do you have connected between the CM modem and PC. 

    Can you connect to the modem directly with a PC? 

    • HenryLeeChi's avatar
      HenryLeeChi
      Tutor

       the router is a netgear R7000P. I can connect directly but I still won't be able to access 192.168.100.1. I have already tried unpluging, disconnecting the coax, connecting directly to my pc, and then plugging back in with the coax disconnected. That doesn't allow me in 192.168.100.1 either.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Press the back reset button for 15 seconds then release.