NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

yaboy_713's avatar
yaboy_713
Follower
Dec 14, 2017

Can't connect to my C7000

Hello Guy's,

I'm trying to connect to my router from an outside connection via the IP address given through the router. When I try to connect through my T-Mobile hotspot, it does not connect. When I used my phone as a hotspot to connect, it connects just fine. The hotspot is through T-Mobile and my phone is a iPhone through AT&T. Has any one of you all had this issue? If so, how did you resolve it?

Thanks.

1 Reply

  • http://www.downloads.netgear.com/files/GDC/C7000/C7000_Comcast_UM_27apr15.pdf

    Here is the link for modem/router, the C7000 has no wan(internet) to connect too.

    It only has a tv cable connection port for the tv cable from your cable provider, you may need to get a router without a modem in it to connect your device to a router to use it in your home as your main internet source.

    Sorry but it is not the C7000 fault it is made for a different job then you want it to do.

    If it were a R7000 it may work but not a C7000 cable modem/router the R7000 is just a router without a modem.