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Forum Discussion
ryanvox
Dec 27, 2015Aspirant
can't log into my router and it won't factory reset
I am trying to log into my router but the admin password combo does not work. I don't recall ever changing my login or password so I decided to do a factory reset and push the resessed button on the...
DarrenM
Dec 28, 2015Sr. NETGEAR Moderator
Hello ryanvox
The only way to factory reset is to hold in that button so if that is not working something may be wrong with the modem if its still under warranty I would suggest contacting netgear phone support to see if it can be replaced.
DarrenM