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net6574's avatar
net6574
Aspirant
Dec 16, 2021

CAX30 - Google Pixel 3XL

I have a Google Pixel 3XL. Internet was working fine with old modem and mobile data. But issues started after I got  Netgear CAX30 cabel modem router and activated with my cable provider.

 

The issue is, some of the websites/app work, and some others do not work. 

 

I tried to reset my phone as well. Still the same issue.

 

I connected to another modem router at my friends place, the internet and apps work fine 100%.

 

Is there any configuration that is missing?

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 16, 2021

    do you have IPv6 enabled? 

    Are you using smart connect? 

    Are you connecting to the 2.4ghz or the 5ghz?

    Any other device having issues?

    • net6574's avatar
      net6574
      Aspirant
      Dec 16, 2021

      Here are the answers -

       

      do you have IPv6 enabled?  : Yes IPv6 is enabled.

      Are you using smart connect?  : I am not using smart connect

      Are you connecting to the 2.4ghz or the 5ghz? : Yes both

      Any other device having issues? : Yes all other devices work

       

      As mentioned earlier, My Google Pixel 3XL works well with other cable modems and mobile data.

       

      • plemans's avatar
        plemans
        Guru - Experienced User
        Dec 16, 2021

        If you disable AX on the router, does the pixel connect?