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CAX30 No Connected Devices
I have a CAX30 with firmware 2.2.1.12. Whether I log into the router with a web browser (Chrome MacOS Ventura) or with the Nighthawk App (iOS 17) both show No Devices Connected. Also tried Safari with the same result. Not possible because the phone is connected wirelessly and the computer is connected through ethernet. I hesitate to downgrade the CAX30 firmware to 1.4.12.2 because I was getting frequent Internet connection problems with that version. Since updating to 2.2.1.12, I haven't had any drops in my connection. Does anyone have a solution for the No Devices Connected problem?
Edit: I've also restarted the router as per Netgear's troubleshooting directions.
Completed the reset and did the reconfiguration manually. I now see all my devices. Thanks for your help.
9 Replies
Has a factory reset and setup from scratch been performed since last FW update?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
