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Retired_Member's avatar
Retired_Member
Nov 01, 2021

CAX80 ethernet to Wink2 hub

Greetings,

AX6000 (CAX80) will not connect to the Wink2 Hub using an ethernet cable, it works fine in wifi mode. I lose the connection when I plug an ethernet cable into the hub and then into the cable modem, I have tried different cables and different ports all unsuccessfully. I have contacted Wink about this situation without a solution. If anyone can offer any help I would appreciate it. Thanks, Lou F.

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 01, 2021

    I would contact the Mfr of the Wink hub device and ask for help and information regarding there product. 

     

     

    • Retired_Member's avatar
      Retired_Member
      Nov 07, 2021

      FURRYe38,

      I contacted Wink several times without a solution to my problem, they are not the easiest tech support to work with (email only and not very quick with answers). Lou F.