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Axl323's avatar
Axl323
Initiate
Jul 07, 2020

CAX80 not getting full speed

So I just got my CAX80 and it looks like it cant reach my gig speed. My computer was reaching 900+mbps with my previous wired set up on my linksys router but now it only gets 300-400mbps with the new CAX80. My wifi speeds did increase to 700+mbps with the CAX80. I only switched because the wifi was not very good on the linksys router which was only getting around 300mbps. Any one know how to fix this issue? Wifi is actually going faster than wired which is weird.

40 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What mode do you have the CAX in? Router or modem only?

    Have the ISP check the signal and line quality UP to the modem. 
    Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
    Be sure your using good quality RG6 coax cable up to the modem. 

    • carson_adkins's avatar
      carson_adkins
      Apprentice

      yes i have a good quality cable its not the cables its the service or the routher itsself not being gigabit from xfinity even tho it says it is and works from xfinity

    • carson_adkins's avatar
      carson_adkins
      Apprentice

      also i have just has xfinity out and checking the cables and it works fine with the xb7 router from xfinity

  • im not getting full speed either i pay for 1 gig and its not working i get like 100-300 with xfinity and they say its not their fault 

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      What happens if you disconnect ALL devices from the CAX accept for 1 wired PC, then configure the CAX for modem only node. Disable router mode on the CAX and let it reboot while the wired PC is connected? Then speed test with Ooklas installable speed test app on the PC...

      • carson_adkins's avatar
        carson_adkins
        Apprentice

        ive logged into the router itself and used the speed tester and still doesnt pull anything near gigabit like 500mbps i dont have a pc with ether net just wifi 6 and i pull like 50-100 on wifi 6

  • Out of curiosity, what firmware is everyone on? I'm seeing 920 down/39 up on a 1Gig plan with Xfinity.

     

     

     

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Would you mind posting your Cable connection status results as well like I did. Would be helpful to see what yours looks like while on XF.


      nsne wrote:

      Out of curiosity, what firmware is everyone on? I'm seeing 920 down/39 up on a 1Gig plan with Xfinity.

       

       

       


       

      • carson_adkins's avatar
        carson_adkins
        Apprentice
        wired I am getting 900 and 38up but on wifi getting at most 300 on wifi 6 I'll post my connection stats
    • carson_adkins's avatar
      carson_adkins
      Apprentice

      also wifi 6 ofdma works fine on my wifi 6 modem router from xfinity so it works. i went through 3 levels of tech support from netgear so they know its a problem with their firmware on wifi 6 mixed with comcast they are getting a firmware person to look into it and fix it.  also my firmware is V1.1.0.41 and the cable firmware is V1.02.08.