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Forum Discussion
CAX80 won't connect to secure site
No matter which device I try to access the site https://securecuonline.com/gcs/Login.aspx
with I receive a err_comnection_refused message. I can access the site using my old modem/router. This is the only site I have found an issue with but I really haven't had time to use it. Have factory reset, updated the latest firmware, done everything I can to try and fix this. The armor thing is not enabled.
To clarify any PC or Android device connected to wifi or hard wired will receive the same message. If I switch to LTE I can connect fine. If I plug in my old modem and reauthorize it I can connect fine.
with I receive a err_comnection_refused message. I can access the site using my old modem/router. This is the only site I have found an issue with but I really haven't had time to use it. Have factory reset, updated the latest firmware, done everything I can to try and fix this. The armor thing is not enabled.
To clarify any PC or Android device connected to wifi or hard wired will receive the same message. If I switch to LTE I can connect fine. If I plug in my old modem and reauthorize it I can connect fine.
10 Replies
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status page.
Does this happen with different web browsers?Is IPv6 enabled or disabled on the modem?
- Firmware is 2.1.3.5 I'll have to post a pic later when I'm home and yes any browser. Edge, chrome even old internet explorer
Might try setting different DNS on the Modem under Advanced Tab/Setup/Internet. Try Cloudfare or Quad 9 and see. You'll need to reboot the modem and all devices after making this change.
