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jcgo16's avatar
jcgo16
Follower
Sep 19, 2015

cg3000dv2 having wifi problem

hi im having a wifi problem with cg3000dv2

 

before it was ok, but when i tried to speedtest everything, it becomes 8-10Mbps max,

 

take note that my laptop, ipad, iphone, and android *lg g2* tested, same output


another note, i disconnect all wifi and lan connections before testing

 

any help?

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Jcgo16

     

    I would check your cable connections make sure your not using a splitter in between the wall and the cable outlet. also If you can try another cable outlet if you have another one active in the house see if you are still getting that slow of speeds. Last Id call your ISP tech support have them check the modem to see if they see issues with the level or if its a are utilization issue. They may need to send a tech out to your house to check the modem and see if there is any line issues. Hope to hear your feedback

     

    DarrenM