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Forum Discussion
BigKidDinner
Apr 21, 2020Aspirant
CM1000 and ORBI AC 2200 - Slow Internet
Hey everyone. I have a CM1000 modem and an ORBI 2200 tri-pack set up in my house. I'm experiencing issues with my modem apparently. I have Xfinity 480 mb/s internet but Xfinity is saying they can see...
BigKidDinner
Apr 22, 2020Aspirant
Part 2
plemans
Apr 22, 2020Guru - Experienced User
The signal looks pretty decent from the modem side.
What site are you testing on?
Try dslreports.com or speedtest.xfinity.com
- BigKidDinnerApr 22, 2020Aspirant
My speeds are back to normal for now but they will drop again. If everything is fine with my modem could it be my ORBI?
- FURRYe38Apr 29, 2020Guru - Experienced User
What model Orbi do you have?
Are you speed testing wired with a PC or laptop?
There is newer FW for the 2200 series Orbi. RBK20 if this is what you have:
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925
BigKidDinner wrote:My speeds are back to normal for now but they will drop again. If everything is fine with my modem could it be my ORBI?
- BigKidDinnerApr 29, 2020Aspirant
It's happening again. Here's what i'm getting now.
- BigKidDinnerApr 29, 2020Aspirant
- plemansApr 29, 2020Guru - Experienced User
You've got a few errors on specific channels.
has xfinity tried their own modem to see if there's issues (since they're blaming it on the modem)?