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unrulycow's avatar
unrulycow
Aspirant
Jan 09, 2017

CM1000 on TIme Warner / Charter

I am on Time Warner Cable (soon to be Charter) in Maine. I am looking into getting a CM1000, but it only mentions Comcast on Netgear's page.  Does anyone know if it will be supported once Charter gets around to upgrading to DOCSIS 3.1?  Naturally I've already asked TWC, and their support people have no idea.

7 Replies

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired

    CM1000 is not supported by ISP you have mentioned. 

    • thehinac's avatar
      thehinac
      Guide

      Ummm it's Doc 3.0 compantable... Soooo... Why exactly does it not work with Time Warner when other Doc 3.0 modems off the shelf do?

      • vkdelta's avatar
        vkdelta
        NETGEAR Employee Retired

        D3.1 is backward compatible with D3.0 and NOT D2.0.

        If your ISP is running either D2.0 modes on any path, it is not compatible. Have you see any D3.1 modem certified by them? Have you seen any D3.1 trials? Probably not.

    • unrulycow's avatar
      unrulycow
      Aspirant

      I bought it anyway and it does work with DOCSIS 3.0.   It remains to be seen when they eventually upgrade to 3.1

      • vkdelta's avatar
        vkdelta
        NETGEAR Employee Retired

        It will be a hit on miss depending on area which you land in. dealing with CSRs may be easy job for everyone as well.