NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
glavender
Apr 22, 2024Aspirant
CM1000 with Static IP -- how to login so can update firmware
How do I login to my CM1000 cable modem which has Static IP address to update firmware. I thought I would just http:// into the my static IP gateway address, but no response.
Good Luck.
5 Replies
- FURRYe38Guru - Experienced User
Users with C and CM series cable modems are not allowed to update FW for the modem. All that is done by the ISP:
Is there a problem with your CM series modem?
- glavenderAspirant
Thank you for the response. I guess Grande Communications -- now Astound quit support Static IPs -- so I guess I am stuck with current firmware. Getting certificate errors using SSL in email.
- FURRYe38Guru - Experienced User
Try using DHCP.
Are you connecting with wired PC to the modem or is there a wifi router in between?
Ask the ISP about DHCP and what is needed to be used for the modem and any wifi router or connected PC to the modem. The modem only passes thru traffic from the ISP to the connecting devices. I don't believe FW on the modem would help that. Something to ask the ISP about.
Good Luck.