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Forum Discussion

MikeCoolGuy17's avatar
Jun 17, 2019

Cm1150V Issues With Channels Any Advise?

Hello New to the fourm. I'm haveing issues i have gig internet from comcast. ionly have 3 locked bonded upstream channels I know there should be 4. I only have 31 downstream channels locked. and some other ones all the numbers seems spratic. Hope someone can help me.  I also had comcast provision it 5 times. not getting full gig speed seen it go to 650 tops. Thank you everyone.

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Check for any cable line splitters and remove them if seen. 

    Contact the ISP and have them check there signal up to the modem. 

    • MikeCoolGuy17's avatar
      MikeCoolGuy17
      Aspirant

      Thank you for that. Ive benn in contact with comcast they say everything is good. I tried talking with them 4 different times and all say is good. Ido have a splitter there as one goes to my cable box. but tried it with out it with the same results. Any other suugestions? Thanks.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Try a different CM modem. It's possible that your one unit could be faulty.