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CM1200 and Google Wifi (Gen 1)
I upgraded my Arris SBG6900AC to the Netgear CM1200 as I'm looking to upgrade my internet speeds. I currently have a Google Wifi (Gen 1). With the Surfboard modem (router radio disabled), I was consistently getting speeds of ~ 220. However, when I switched to the CM1200, I cannot get the Google Wifi to work. Switching back to the Surfboard, all is well. Understanding that only one Ethernet port can work in this scenario, I have the Google Wifi connected to Port 1 and assume I'll need to connect from my first Google Wifi point back to my switch for all of my home Ethernet ports. I cannot seem to get Google Wifi to function with the CM1200. Any thoughts?
With the SBG6900AC yes. Because it has an integrated router.
With the CM1200, no. it is a modem only. There's zero routing funtions to it.
14 Replies
are you able to connect a pc to the CM1200 and get full speeds?
Yes, I can. I connected a laptop to the modem and was able to access the Netgear config screen and have access to the internet.
try this.
1. Factory reset the cm1200 and the google wifi.
2. after the reset, power them both down and disconnect everything from both. even coax from the modem.
3. connect coax back to the cm1200 and power it on. give it several minutes.
4. connect the google wifi back to the cm1200
5. power the google wifi back on. give it several minutes.
6. attempt new setup of the google wifi