I had this modem for about a days. It turns itself off. Please help!

You could exchange it where ever you purchased it. Most placed have an exchange policy with a certain window. If its only a couple days, you should still be within that window but check with wherever you purchased it.

Cm1200 losing power | NETGEAR Communities

5 Replies

plemans
Guru - Experienced User
Jun 08, 2019
Is it plugged in correct both to the outlet and the back of the modem? If it is, I'd return/exchange it. You might have gotten a defective item. If you're outside of your return window, you can open a support ticket with Netgear for warranty exchange.
- BreedTN
  Tutor
  Jun 08, 2019
  I have had it only a week. Hiw do I get an exchange?
  - plemans
    Guru - Experienced User
    Jun 08, 2019
    You could exchange it where ever you purchased it. Most placed have an exchange policy with a certain window. If its only a couple days, you should still be within that window but check with wherever you purchased it.
michaelkenward
Guru - Experienced User
Jun 09, 2019
BreedTN wrote:
It turns itself off.

What does that mean? The wifi dies? The Internet goes down? The power LED goes off?

Tell us more.

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Cm1200 losing power