CM2000 compatibility with TP-Link router

Question

I am looking at buying my own cable modem for use with my Astound/RCN service. I currently have 1gig service, with an option to upgrade to 1.5gig. My router is a TP-Link AXE7800. When I had my current modem installed (RCN owned Arris cable modem, very outdated) I asked the technician what brand would be recommended. He told me that Netgear and TP-Link products don't work well together and to avoid them, but I haven't been able to find much to support his statement.

So I'm wondering if there would be any issues running the above wi-fi router with a Netgear CM2000 cable modem. The other option I have been looking at is the Arris S33 but the heat issues I see mentioned so often are very worrying. The CM2000 would be my first choice if there is no compatibility issues.

Thank you.

Kitsap · Answer

Whatever your modem choice, make sure you get a good quality Ethernet cable to connect between the modem and router.&nbsp; Currently available from Amazon, a shielded twisted pair (STP) Cat 6A would work well.&nbsp;&nbsp;

Kitsap · Answer

Patryn&nbsp;wrote:I am looking at buying my own cable modem for use with my Astound/RCN service.&nbsp; &nbsp;I currently have 1gig service, with an option to upgrade to 1.5gig.&nbsp; My router is a TP-Link AXE7800.&nbsp; When I had my current modem installed (RCN owned Arris cable modem, very outdated) I asked the technician what brand would be recommended.&nbsp; He told me that Netgear and TP-Link products don't work well together and to avoid them, but I haven't been able to find much to support his statement.So I'm wondering if there would be any issues running the above wi-fi router with a Netgear CM2000 cable modem.&nbsp; The other option I have been looking at is the Arris S33 but the heat issues I see mentioned so often are very worrying.&nbsp; The CM2000 would be my first choice if there is no compatibility issues.Thank you.Your first step is to make certain the CM2000 is on the Astound/RCN list of approved/supported modems.&nbsp;There should be some user forums with more specific and broader based information than from your install field technician.&nbsp; Maybe try here:&nbsp; https://www.dslreports.com/forum/rcn&nbsp;From a hardware standpoint, the CM2000 is a DOCSIS 3.1 certified modem and it has a 2.5 Gbps output port.&nbsp; Both will provide you with years of service without going out of date.&nbsp;&nbsp;

Patryn · Answer

The CM2000 is on the small sample list of approved modems.&nbsp; My router also has a 2.5 Gbps port so that's a plus.I will look at the forum you linked, also.&nbsp;&nbsp;

Kitsap · Answer

There is a TP Link Home Network Community forum here:&nbsp; https://community.tp-link.com/us/home/forum/2414&nbsp;&nbsp;

plemans · Answer

Kitsap&nbsp;is exactly correct at directing you.&nbsp;
From my experience, I haven't had any issues between tp-link and netgear. I don't have that specific router (and I doubt the tech did either) but none of mine had been an issue.&nbsp;
You should be able to use pretty much any router with the cm2000 (if cm2000 is compatible with your service).

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CM2000 compatibility with TP-Link router

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