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Forum Discussion
CM2050V unstable after Comcast updated firmware
I seem to possibly have 100% same issue. Can't say when I specifically received the 9.0.1 firmware from Comcast but that is what is currently installed on my CM2050V.
I have had the CM2050V for about a year and prior to this last month it never had any issues. Rock solid connections with just a few short interruptions overnight a few times as I believed that Xfinity has been performing service upgrades in my area as well.
However, In the last month I have repeatedly had the exact same issue that you have described. Most recently it happened twice in two days. Signal levels are normally fantastic. When I lose connection the downstream and upstream lights are solid and internet connection light blinks. Only solution is a modem reboot and it immediately comes back up with perfect signals.
Seems to definitely be something going on that is possibly related to this firmware and I am hopeful they resolve it because it is causing me some angst with my VPN and some automatic backup routines I have setup to run on a schedule. Each time I perform the power cycle to fix this issue I am assigned a new IP address which then requires me to reconfigure my VPN on both ends.
5 Replies
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerFYI:
Any progress on this?
kgapp wrote:
I seem to possibly have 100% same issue. Can't say when I specifically received the 9.0.1 firmware from Comcast but that is what is currently installed on my CM2050V.
I have had the CM2050V for about a year and prior to this last month it never had any issues. Rock solid connections with just a few short interruptions overnight a few times as I believed that Xfinity has been performing service upgrades in my area as well.
However, In the last month I have repeatedly had the exact same issue that you have described. Most recently it happened twice in two days. Signal levels are normally fantastic. When I lose connection the downstream and upstream lights are solid and internet connection light blinks. Only solution is a modem reboot and it immediately comes back up with perfect signals.
Seems to definitely be something going on that is possibly related to this firmware and I am hopeful they resolve it because it is causing me some angst with my VPN and some automatic backup routines I have setup to run on a schedule. Each time I perform the power cycle to fix this issue I am assigned a new IP address which then requires me to reconfigure my VPN on both ends.
