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Forum Discussion

ceddes's avatar
ceddes
Aspirant
Dec 19, 2024

CM3000 and EERO Pro 6E

I'm having issues getting my Eero to work with this modem. Is there a specific network setting I need to put the Eero in? I don't see any settings I can change on the CM3000 besides the port aggregation.

My current setup is a Motorola modem/router > Eero(Bridge mode). > unmanaged switch (Nintendo, TV, MoCA)

The next thing I'll try is putting the Eero on Auto instead of Bridge mode. Just wanted to know if anyone here have the same setup/scenario that was able to make it work before I process a return. Thanks!

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 19, 2024

    The CM modem doesn't have a build in router so if you have the Eero in bridge mode, you'll need to change the Eero back to router mode. Something to contact the Eero mfr about regarding there product. 

     

    Power OFF the CM modem and Eero router for 1 minute then back on to ensure the CM modem gets the new MAC address from the Eero router. 

     

    Good Luck.

  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 20, 2024

    Anytime you setup a new mode/system, starting over from factory is a good choice. 

    I'd reset the Eero back to factory, install the modem, the install the eero. As long as you keep the same ssid/password, devices should auto-connect back to the wifi. Tends to make system changes easier/faster.