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Forum Discussion

ibuyufo's avatar
Jan 20, 2026
Solved

CM3000 and only 1 & 2 are lit in the front panel

I found a CM3000 in the e-waste pile and wanted to know if it's possible to have it fixed rather than e-wasted.  The front panel has no sign of power other than the numbers 1 & 2 lit up solid white.

  • Looks like someone already tried to pry it open.  I guess it'll go back to the e-waste.  It's beyond what I know!  Thanks everyone!

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    "looks like tried to pry it open" or actually was able to open it? Big difference :) 

  • Looks like someone already tried to pry it open.  I guess it'll go back to the e-waste.  It's beyond what I know!  Thanks everyone!

  • I held the reset for 30 seconds and nothing happened.

    Tried new power adapter 12v @ 1.5A same thing.
    Shouldn't the power light be on without connecting to the coaxial cable?

  • plemans's avatar
    plemans
    Guru - Experienced User

    A couple things you can try since its already waste

    1. try a different power adapter. The number of times I've seen a power supply cause issues is quite frequent. It uses a pretty standard 12v power supply. If you're searching ewaste, you've probably got one sitting around that matches so you don't have to invest in one.
    2. pop it open. Check and see if you've got any capacitors that look bad or anything else. Worth taking a glance. 
    3. Connect it to your ISP (if they support it). See if they can ping it with the mac address or provision it. Worth a chance. 
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Try and 30-30-30 reset on it and give about 2-3 minutes and with one ethernet PC connected to the port1 in back, see if you can access the modems web page at 192.168.100.1. If no, then ewaste. Shame.