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Forum Discussion
shadow123
Mar 13, 2016Aspirant
CM400 slow with Netflix on Comcast
I recently joined Comcact after moving and purchased the Netgear CM400 modem. For the most part, it works fine with no issues. The speed is constant and Youtube, downloading, surfing, etc work grea...
DarrenM
Mar 16, 2016Sr. NETGEAR Moderator
Hello Shadow123
Does the drop out happen on all devices and only when using netflix? I do know in the past comcast and Netflix had issues with bandwidth where comcast was limiting netflix traffic but I heard they reached a deal on this.
DarrenM
- shadow123Mar 17, 2016Aspirant
yes I have 2 seperate streaming devices on 2 TV's, and it only happens with Netflix. It works fine it if is just a 25-30 minutes show, but once it gets past 40 mins or so it just leeps buffering. Comcast and Netflix did reach a deal that supposedly ended any bandwidth issues. I can stream Youtube and other things all day with no issues. Netflix just can't keep up after 40 minutes.
- DarrenMMar 18, 2016Sr. NETGEAR Moderator
Shadow123
what router are you using does it have some type of QOS setting on it? Are you streaming over ethernet or wireless? if wireless have you tried to adjust the wireless channel?
DarrenM
- shadow123Mar 18, 2016Aspirant
my router is a Belkin-N F5D8236‑4. It has the QoS turned on. It is wireless, I have tried a couple different channels.