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Forum Discussion

evett5's avatar
evett5
Aspirant
Apr 16, 2019

CM600

I got a new cm600, The problem is the modem will not display Cable connection or Event Log. When I do a factory reset it will display cable connection and event log for a little while then disappears.

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Is it powering up and attempting to connect to your provider?

    What are you led lights on the front doing? (describe what each light is doing, color, blinking/steady)

    Have you had it/are you able to get it provisioned from your provider?