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MustangHX's avatar
MustangHX
Aspirant
Aug 25, 2018

CM700 keeps rebooting

My CM700 has random rebooting issues, happens about every 2 hours.

The power outlet is stable as I also use it to power my router.

Firmware version is 1.02.02, using COX premium

Any ideas?

 

Event log attached

Firmware
Troubleshooting

8 Replies

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired
    Aug 25, 2018

    pls post DOCSIS Event Logs & Power table from the modem.

     

    would be good to post the picture of the power supply that came with it as well.

      • vkdelta's avatar
        vkdelta
        NETGEAR Employee Retired
        Aug 27, 2018

        Please attach the power/connection table from the GUI