Comcast Activation of Gig Service on CM1000

Question

I have just had comcast install the cable and attach it to the modem. &nbsp;The connection seems good. &nbsp;I can see the modem through the browser, but can’t connect to the internet to activate the service. &nbsp;I have rebooted the modem a number of times and done a factory reset...still nothing. &nbsp;It has the latest .15 firmware.

DarrenM · Answer

Have you tried another web browser to complete the activation with comcast?

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DarrenM

ComcastGig · Answer

Yes, it was a Comcast problem not my equipment. They needed to upgrade their equipment to handle 3.1

Forum Discussion

Comcast Activation of Gig Service on CM1000

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