NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Retired_Member's avatar
Retired_Member
Aug 10, 2022
Solved

confused password problems CAX80

Greetings, Recently I changed my Netgear password, but when I use 192.168.1.1 it will only accept my old password although when I check 192.168.1.1 "wireless settings" the passwords are the new password not the old password I needed to open 192.168.1.1. Any suggestions would be helpful. Thanks, Lou F.

Firmware V2.1.3.7

  • So your changing the wifi SSID password? 

    Have you set the wifi devices them selves to forget the wifi network then reboot and try to re-connect to the modems wifi? 

     

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    So your changing the wifi SSID password? 

    Have you set the wifi devices them selves to forget the wifi network then reboot and try to re-connect to the modems wifi? 

     

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Retired_Member wrote:

    Greetings, Recently I changed my Netgear password, but when I use 192.168.1.1 it will only accept my old password although when I check 192.168.1.1 "wireless settings" the passwords are the new password not the old password I needed to open 192.168.1.1.


    There are two different passwords here.

     

    192.168.1.1 gets you into the browser graphical user interface (GUI). You need the password that you set up for admin.

     

    You need the wifi passwords to access the SSIDs.

     

     

    • Retired_Member's avatar
      Retired_Member

      Greetings michaelkenward,

      I was unaware there are multiple passwords, The one password allowing access to 192.168.1.1's (GUI) and if I understand you correctly there can be two more passwords within the GUI associated with the 2.4 and 5GHz bands. Is it necessary that the 2.4 and 5GHz bands be same or different in relation to one another?

      Thanks, Louf

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Retired_Member wrote:

         

        I was unaware there are multiple passwords, The one password allowing access to 192.168.1.1's (GUI) and if I understand you correctly there can be two more passwords within the GUI associated with the 2.4 and 5GHz bands.


        Not so much "within the GUI" as things that you can use the GUI to change.

         


        Is it necessary that the 2.4 and 5GHz bands be same or different in relation to one another?

         


        Your choice. Unless you have a reason to have separate SSIDs, it is often easier, and Netgear recommends it, that you use the same SSID for 2.4 GHz and 5 GHz.

         

        Manuals are always a good place to start.

        Visit the support pages:

        Support | NETGEAR

        Feed in your model number and check the documentation for your hardware.

        That page will also have any software, firmware and drivers for your device, if they exist.

        Check the section in the manual Specify Basic WiFi Settings.

         

        There may also be some helpful videos on what to do.

        You may have done that already. I can't tell from your message.

        I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.