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Forum Discussion
warndogg
Oct 21, 2017Aspirant
Connection problems wifi
So yesterday I started having connection problems where only my PC would connect to the internet and other devices in the house could not connect. I have tried to power cycle and factory reset several times. All my green lights on the router are lit so I know I have internet. My ISP says everything is working. I tried changing WiFi channel and router name and password. Now I can't even connect on my PC, or I should say it's intermittent it'll come up for a few seconds and then go away. I can no longer login to my router admin page via Wi-Fi. Please help.
4 Replies
- DarrenMSr. NETGEAR Moderator
Hello warndogg
Have you checked with your isp to see if they didn't disable the wifi on there side?
DarrenM
- warndoggAspirantThanks for the advice. I didn't even know that the ISP could do that, and I'm not sure that that was my problem but I did call them to have them reset on their side and did another factory reset and now all is well. The guy from the my ISP tried telling me that since I have bought my own modem and I am not renting theirs that it was probably not compatible. LOL what a joke. After a year of it working fine now it's not compatible? Xfinity support is garbage.
- DarrenMSr. NETGEAR Moderator
Yea when you called them they could of enabled it and not told you that was the issues they might of just said they did a reset.
DarrenM
- warndoggAspirantStrange. I would not put it past them. Xfinity is shady.