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hime's avatar
hime
Aspirant
May 11, 2016

device not connecting

Device not connecting after providing MAC address. 

After completing MAC address in MAC filtering device will not connect.

Followed manual instructions many times during past week.

Can not discover how to make device appear in Trusted list. 

Can not discover how to make device connect. 

Please help

thanks

 

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2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    May 12, 2016

    Hello hime

     

    what model is your modem and who is you ISP?

     

    DarrenM

    • hime's avatar
      hime
      Aspirant
      May 12, 2016

      Cox is ISP

      Some months ago, several devices and tablet successfully installed to Trusted Devices. 

      For several weeks N450 has not allowed new Trusted Devices. 

      Only way for new tablet to gain access via MAC address filter is to block access Sunday from 12 AM to 1AM, leaving all other times unblocked. 

      Have found no way for Roku stick device to gain WiFi access. 

      Amazon Fire Stick WiFi access last year no problem. 

      Followed manual instructions more than a dozen times.

      Unable to discover how a new device can be included in Trusted list.

      Do you know the secret?

      thanks