NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Njallen41's avatar
Njallen41
Initiate
Oct 02, 2021

Do not buy Nighthawk c7000v2

WiFi speeds are not what is advertised (up to 960 Mbps). I’ve seen multiple threads on this site with folks having the same issue. All “troubleshooters” on other threads blame the user and not the false advertising from Netgear. It’s extremely frustrating to see everyone is having the same issue and nothing is ever resolved.

I pay for 800 Mbps from xfinity. Hardwired, I’m getting the speeds I’m paying for. For WiFi, I’m lucky to get 250 Mbps.

I bought this modem/router specifically because it is rated to handle high internet speeds. It does not.

I will be reporting Netgear to the Better Business Bureau for fraudulent advertising.
Before You Buy

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 03, 2021
    Njallen41 wrote:
    WiFi speeds are not what is advertised (up to 960 Mbps). I’ve seen multiple threads on this site with folks having the same issue. All “troubleshooters” on other threads blame the user and not the false advertising from Netgear. It’s extremely frustrating to see everyone is having the same issue and nothing is ever resolved.
    You'll never see WiFi speeds anywhere near 900Mpbs on 5ghz AC on any 5Ghz AC wifi router. Never. 5Ghz AC devices max out at around 400-500Mpbs. Depends on how they are designed and supported. 

    I pay for 800 Mbps from xfinity. Hardwired, I’m getting the speeds I’m paying for. For WiFi, I’m lucky to get 250 Mbps.
    Wired ethernet speeds should be near 900Mpbs. Again you won't see that on 5Ghz AC. 

    I bought this modem/router specifically because it is rated to handle high internet speeds. It does not.
    It does handle high speed internet on a wired connection. Understand better on  how wifi works first. 

    I will be reporting Netgear to the Better Business Bureau for fraudulent advertising.

    Maybe read the specs and understand how wifi signals and connetion rates works first before making a bad decision. 

     

    • Njallen41's avatar
      Njallen41
      Initiate
      Oct 04, 2021
      Thanks “super user” for your help and not being condescending at all. It’s always great to hear from an “expert.”

      Technical Specifications:
      AC1900 (600Mbps @2.4Ghz with QAM support +1300 Mbps 5Ghz 11ac)

      I am now getting 800Mbps on WiFi from my now rented xfinity modem/router. I guess I’m living in the future and getting speeds that are impossible according to the “super user.”