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sfgh46's avatar
sfgh46
Aspirant
Apr 28, 2023

Downstream Flashes

Downstream starts flashing every couple of weeks.  Only have 1/5 internet speed, then eventually no internet when this happens.  Reboot used to work, not anymore.  Attached are modem logs.   Let me know if more information is needed.  Thanks.

 

 
 
 
 
TimePriorityDescription
Thu Apr 27 09:23:48 2023Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:22:45 2023Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 13; New Profile: 9 13.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:18:53 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:18:24 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:18:12 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:17:51 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:17:42 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:17:36 2023Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 10 13; New Profile: 13.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:17:23 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:17:23 2023Notice (6)CM-STATUS message sent. Event Type Code: 22; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:16:57 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:16:51 2023Notice (6)CM-STATUS message sent. Event Type Code: 20; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:16:25 2023Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 9 13; New Profile: 10 13.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:16:21 2023Notice (6)CM-STATUS message sent. Event Type Code: 22; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:16:21 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:16:20 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:16:12 2023Notice (6)CM-STATUS message sent. Event Type Code: 20; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:16:01 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:15:51 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:12:28 2023Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 12 13; New Profile: 9 13.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:10:51 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:10:28 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:10:28 2023Notice (6)CM-STATUS message sent. Event Type Code: 22; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:10:06 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:09:47 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:09:39 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:09:27 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:09:19 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:08:55 2023Notice (6)CM-STATUS message sent. Event Type Code: 20; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:08:35 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 09:08:24 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 08:21:59 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 08:21:51 2023Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 08:21:30 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 08:05:13 2023Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 08:00:10 2023Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 07:24:13 2023Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 10 13; New Profile: 11 13.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 07:19:05 2023Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 9 13; New Profile: 10 13.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 06:53:29 2023Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 10 13; New Profile: 9 13.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
Thu Apr 27 06:48:14 2023Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 9 13; New Profile: 10 13.;CM-MAC=80:cc:9c:6f:1d:e0;CMTS-MAC=c8:84:a1:19:2a:46;CM-QOS=1.1;CM-VER=3.1;
 
 

 

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Your logs indicate line issues. 

    Do you have a screensnip of the cable connections page? 

     

    Start with removing any amplifiers, signal attenuators, or splitters from the coax.
    From there check the line for kinks, damage, moisture in the line.
    Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
    If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.

    • sfgh46's avatar
      sfgh46
      Aspirant

      Thanks for the help!  Just one new rg6 coax connected directly to isp coax, then run through wall connected directly to modem.     Here is other info you asked for?